How do I change my bank account in Daman Games?

Ayesha

Hey Rohit! To change your bank account in Daman Games, follow these steps:
1. Log in to the Daman Games self-service center.
2. Select the Customer Service icon.
3. Choose Change Bank Details.
4. Fill in your old bank information, including:Old bank name
5. Old beneficiary name
6. Old account number
7. Old IFSC code
8. Then, fill in your new bank information, including:New bank name
9. New beneficiary name
10. New account number
11. New IFSC code
12. Upload the following documents:Old passbook
13. New passbook
14. Latest deposit 1
15. Latest deposit 2
16. PDF bank statement
17. Click Confirm to complete the process.

Once you submit everything, the system will verify your details and update your bank information if everything matches. 😊

Vikas

I had to change my bank account too, and Ayesha’s steps are spot on. Just make sure the bank details you enter match the documents you upload. If the system finds a mismatch, your request might be rejected.

Priya

Thanks, Ayesha! That was really helpful. What happens after I submit the bank details change request?

Ankit

Once you submit your change request, DamanGames will process it. If everything’s correct, your new bank details will be updated. You can always check the status by going to the Progress Query section in the self-service center. That way, you’ll know when it’s done.

Neha

Great tips, Ayesha! I changed my bank details last week. After it’s done, I recommend checking the status. If it shows “Success” with “Bank Detail Modify Success,” it means everything’s updated. You can now withdraw to your new bank account.

Deepak

I got a “Rejected” status on my change request because of incorrect bank details. It said “Bank Account Number Incorrect.” Make sure your new bank account number exactly matches the one linked to your DamanGames account. Double-check your documents.

Soniya

Deepak, I had the same issue! I missed a digit in my new account number, so the system rejected my request. Once I fixed it and resubmitted, it was updated without any problem. Just ensure everything’s perfect.

Harish

Thanks for the heads-up, Soniya! If my request gets rejected, is there any way to know exactly why?

Ayesha

Yes, Harish! If your request is rejected, you’ll get a message explaining why. For example, if it’s a “Bank Details Incorrect” error, it means the information doesn’t match your documents. If it’s “Bank Account Number Incorrect,” you should check the account number again.

Pooja

I just changed my bank details, and everything went smoothly. After the update, I received a “Bank Detail Modify Success” notification. It’s a good idea to resubmit any pending withdrawal requests afterward.

Ravi

Thanks, Pooja! I didn’t know I had to resubmit pending withdrawals. I’ll keep that in mind once my bank details are updated.

Anjali

Ravi, once the bank details change is complete, you might need to resubmit pending withdrawal requests to make sure they go to the right account. It’s always a good practice.

Manoj

I tried updating my bank details and I received the “Bank Detail Modify Failed” error. I’m not sure what went wrong. Does anyone know what could cause this?

Neha

Manoj, if you’re getting the “Bank Detail Modify Failed” error, it usually means there’s something wrong with the information you provided. It might be the bank name, account number, or IFSC code. Just double-check everything and make sure it matches your documents exactly. If it’s correct, try again.

Vikram

Thanks, Neha! I faced the same issue last month. Once I corrected the IFSC code and account number, the request went through without any problems.