This topic has 20 replies, 1 voice, and was last updated 3 day ago by Amit.
Amit: Hey, I made a deposit into my Daman Game account, but I haven’t received it yet. What should I do?

Raj
Here’s a simple process you can follow if your deposit isn’t showing up in your Daman Game account:
1. Double-check your wallet within the Daman Game app to confirm that the money hasn’t been deposited yet.
2. If it’s still missing, go to the customer service section in the app.
3. Look for the option called “Deposit not received.”
4. Enter your Daman Game ID, the deposited amount, your transaction’s UTR number, and proof of payment.
5. Submit the issue.
6. Track your query’s status under the “Verify Issue Progress” option.
Once verified, your deposit will be credited. 😊

Sita
Raj’s steps are really helpful! I had a similar issue last week. It was just a delay, and after submitting the necessary details, my deposit was credited after a few hours. So, don’t worry too much, Amit! Keep an eye on the progress.

Harsh
Yes, Amit, make sure to include all the correct details, especially the UTR number. That’s important for verifying the transaction. Once Daman support verifies your case, you should receive your deposit shortly.

Priya
I had this issue a while ago, and following Raj’s advice worked perfectly. Just be patient once you submit your request, as sometimes the process can take a bit of time. But once it’s reviewed, everything gets sorted out.

Vikram
Great info, Raj! If you’re using a payment service like Paytm or Google Pay, make sure the payment was successfully processed on their end as well. Sometimes it can be an issue on the payment provider’s side.

Rani
Thanks for the detailed steps, Raj! I had this issue last month, and once I followed the steps you mentioned, it got resolved in a couple of hours. So, Amit, follow these, and you should be fine! 😊

Manoj
Hey, I encountered this issue before too. Once you submit your information through the customer service area, try to follow up if the status stays in “pending” for too long. Just be polite and patient with the support team—they usually resolve it quickly.

Neha
Raj’s advice is spot on! Make sure to check the “Verify Issue Progress” section regularly. I had to do that when mine was under review. Once it was verified, I received my deposit within a few hours.

Sunil
Amit, if the status stays “under review” for more than a day, it’s a good idea to follow up with the support team. They’re usually responsive and will speed things up if there’s any issue with the verification.

Aarti
I had the same problem, and the deposit was credited after submitting all the correct details. I recommend double-checking the proof of transaction as well. Sometimes missing details can cause delays.

Anil
Raj, thanks for the helpful steps! I’m sure this will solve the issue. Amit, just be patient, and it should all be resolved. Support usually works fast when you provide all the correct info!

Rajesh
Great advice from everyone! I would suggest keeping an eye on your wallet and checking if you get any notifications from Daman once the issue is resolved. It’ll help you stay updated.

Prakash
Definitely, Rajesh! And remember, Amit, if you’ve submitted all the required info, the system will handle the verification. If the status stays pending for too long, just reach out to the support team again for a status update.

Raj
Glad the advice helped! Amit, just stay on top of your issue, and you’ll get your deposit soon. Let us know if you need any further help!
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